GMS is a newly established company that provides outsourcing services to clients worldwide. We handle various supporting processes of contracting companies such as 24/7 Customer support, Risk Management, Content Management, Graphic Design, and Quality Assurance. We help companies reduce customer effort and continuously optimize business processes and outcomes to deliver a fantastic customer experience!

We listen to our customers, employees, and partners, and help them explore new possibilities, by valuing the diversity of ideas and skills. We see challenges as opportunities for success, and we fully dedicate ourselves to every project with enthusiasm and professionalism to reach new heights.

Our involvement allows us to take advantage of all the possible options, and we take ownership of performing and delivering solutions. We endeavor to set the highest standard of quality in everything we do and we always want to drive towards the next great thing by constantly challenging ourselves to improve and break new ground.

If you strive to do your best, trust us with the rest.

We’re always happy to hear from passionate and cool people to help us achieve our mission!

Currently, we are looking for a Payments Specialist to be part of our young and energetic - Day Shift team and be the next payments warrior in our continuous improvement of the workforce ;)

Your responsibilities will include:

• Ensuring seamless gameplay experiences for our players by monitoring transactions with precision and adhering to established procedures;

• Vigilantly detecting and escalating any suspicious or fraudulent activity, safeguarding the integrity of our platform;

• Expertly managing diverse payment methods and systems to guarantee smooth transaction processing;

• Collaborating with both internal and external stakeholders to swiftly resolve any transaction-related issues;

• Partnering with VIP/CRM departments;

• Providing exceptional support to our Customer Support team, assisting with transaction and account inquiries promptly;

• Conducting thorough KYC verifications to onboard new customers seamlessly, in compliance with regulatory guidelines and licensing requirements;
  

In addition to these core responsibilities, you’ll have the opportunity to:

• Contribute valuable insights towards enhancing our services in alignment with our strategic objectives;

• Play a key role in implementing new payment and monitoring processes to support our expanding service initiatives and geographical reach;

• Tackle varied tasks as needed to support ongoing activities and fulfill operator requests effectively;

This role is right for you if you have:

• Experience in payment processing, risk management, or a related field within the gaming or financial industry;

• Strong understanding of payment methods, systems, and industry regulations;

• Knowledge and practical experience with MS Office/Google Suite;

• Exceptional analytical abilities with a keen eye for detail;

• Excellent organizational and time management skills;

• High level of integrity and ethical standards, with a commitment to maintaining the security and confidentiality of sensitive information;

What you will find:

• A dynamic team of young people in a friendly work environment

• A flat structure to do innovative work

• A company in which you will be acknowledged, and have the opportunity to make a difference

What else we’re offering to you:

• Additional health insurance

• Development and career opportunities

• Company subscription for Udemy;

• Company team buildings and parties

• Performance bonus

• Multisport card, covered by the company

• Snacks & Drinks at the office

We hire the best and those with the most potential. If you fit that description, we'd love to know more!